Dear Ms. Culbertson, I received your letter containing information about my great-grandfather last night. I retired about 2 years ago (which is when I got deeper in my family history) but returned to work about 4 months ago when my replacement left unexpectedly. Your letter arrived on the day I “re-retired” and gave me great pleasure. I just wanted to drop you a quick note to thank you and let you know how much of a difference you make for those of us who simply want to find out more about our family history. In my case, nobody in the family wanted to say much about my great-grandfather, so your research gave me information I couldn’t have found anywhere else. My plan is to build a written (and electronic) family history that I can pass on to my two sons. Again, thank you for your time, talents and hard work in finding information about Johannes.